ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 7493038948
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the send OTP option to load. If you don't receive the OTP after the allotted time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your phone number has changed, please send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once updated, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collected. You cannot withdraw bonus money separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, delays in payment processing may occur, resulting in wait times of up to 24 hours. This may cause temporary inconvenience for users.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus in your gaming account and cannot withdraw it. The bonus itself cannot be withdrawn, but winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, do not worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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